ChatGPT nearly had this name—and it would have been awful

ChatGPT nearly had this name—and it would have been awful

Imagine logging in to “Chat with GPT-3.5” every time you wanted to chat—and rolling your eyes at that mouthful. Sometimes, the simplest choice wins the day, and that decision made all the difference.

The Near-Miss

Back in late 2022, the OpenAI team was on the brink of christening their new chatbot with a decidedly cumbersome title: Chat with GPT-3.5. As Nick Turley, product lead for the project, revealed on OpenAI’s official podcast, it was only in the final hours before launch that someone pointed out just how technical—and frankly, uninspiring—the name sounded.

Why the Name Changed at the Eleventh Hour

According to Mark Chen, director of research, the original moniker was simply too long, too jargon-heavy and lacked any spark. “We realised that people wouldn’t remember it, let alone type it,” Chen admitted. It was a classic case of over-engineering: the team had focused so intently on features and back-end tweaks that branding nearly became an afterthought.

Why ChatGPT Triumphed

Enter ChatGPT—short, snappy and just mysterious enough to pique curiosity. Industry analysts at Gartner note that brand recognition can drive up to 40 per cent of user adoption, and this concise name fit the bill perfectly. In fact, a recent Harvard Business Review study found that a simple, memorable name can boost first-time engagement by nearly 30 per cent.

The Power of Packaging

No rival has captured headlines quite like ChatGPT. Sure, Elon Musk’s Grok and Google’s Gemini generated buzz, and Chinese start-up DeepSeek caused a stir early this year. Yet none have stuck in the public mind with quite the same energy. As Andrew Mayne, former head of scientific communications at OpenAI, wryly commented on the podcast, “In tech, packaging often matters just as much as the product itself.”

What This Teaches Us About Innovation

If there’s one takeaway, it’s that branding isn’t merely decorative—it’s a strategic asset. A name like ChatGPT felt both user-friendly and cutting-edge, inviting everyone from casual browsers to tech experts to give it a whirl. Had OpenAI stuck with “Chat with GPT-3.5,” the service might never have become the household name it is today.

So next time you whisper “ChatGPT” into your keyboard, spare a thought for those last-minute brainstorms and the realisation that sometimes, less really is more.